Privacy Policy

Last Updated: September 24, 2026

1. Introduction

Welcome to NexivaGen Technologies.

NexivaGen Technologies respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we may collect, use, store, protect, disclose and otherwise process personal information when you:

• Visit our website
• Submit an enquiry
• Contact us
• Request a quotation
• Request information about our services
• Communicate with our team
• Participate in a business engagement
• Use features or services made available through our website
• Interact with us through applicable digital channels

For the purposes of this Privacy Policy, “NexivaGen Technologies,” “NexivaGen,” “we,” “us,” or “our” refers to the applicable NexivaGen Technologies business entity operating this website.

By using our website or voluntarily providing personal information to us, you acknowledge this Privacy Policy.

Where applicable law requires consent or another lawful basis for processing, we will process personal data in accordance with the applicable legal requirements.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• https://nexivatechnologies.in
• Website enquiry forms
• Contact forms
• Service enquiry forms
• Communication with our team
• Business enquiries
• Email communications
• Other digital channels operated by NexivaGen Technologies where this Privacy Policy is expressly referenced

This Privacy Policy does not automatically apply to websites, applications or services operated independently by third parties.

Third-party services may have their own privacy policies and terms.

3. What Is Personal Data?

Personal data generally means information that relates to an identified or identifiable individual.

Depending on how you interact with us, information may include:

• Name
• Email address
• Telephone number
• WhatsApp/contact details
• Company name
• Job title
• Business information
• Project requirements
• Communication history
• Information contained in enquiries
• Information voluntarily submitted through forms
• Technical information relating to website usage

We seek to collect information that is reasonably relevant to the purpose for which it is collected.

 

4. Information We May Collect

4.1 Information You Provide Directly

You may provide information when you:

• Fill out a contact form
• Request a quotation
• Request a callback
• Submit a project enquiry
• Subscribe to communications, where available
• Contact us by email
• Contact us through WhatsApp or other communication channels
• Communicate with our sales or support team
• Enter into a business relationship with us

This information may include:

Identity Information

• Name
• Company name
• Job title or designation

Contact Information

• Email address
• Telephone number
• WhatsApp number
• Business address, where provided

Business Information

• Company information
• Industry
• Project requirements
• Service requirements
• Budget or project information voluntarily provided
• Other information necessary to understand your enquiry

 

5. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically depending on the website configuration and technologies in use.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Referring page
• Date and time of access
• Approximate usage information
• Technical logs
• Website performance information

This information may be used for security, troubleshooting, analytics, performance monitoring and website improvement.

We do not intend to use automatically collected technical information to identify you personally unless reasonably necessary for security, legal compliance, service operation or another legitimate purpose.

 

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, security, preferences, analytics or performance.

Cookies may help us understand:

• How visitors use the website
• Which pages receive visits
• Whether website functionality is working properly
• How website performance can be improved

Depending on the technologies implemented on the website, cookies may be:

Essential Cookies

Required for certain website functionality, security or technical operation.

Analytics Cookies

Used to understand website usage and performance.

Preference Cookies

Used to remember certain user preferences where applicable.

Third-Party Cookies

Certain third-party services integrated into the website may place their own cookies or similar technologies.

The exact cookies used by the website may change as website functionality and third-party services change.

Where applicable, users may be able to manage certain cookie preferences through their browser or available website controls.

 

7. Why We Collect Personal Data

We may process personal information for purposes including:

Responding to Enquiries

To respond to questions, service requests, project enquiries and communication.

Providing Quotations

To understand requirements and prepare proposals or quotations.

Project Discussions

To understand your business requirements and determine appropriate technology solutions.

Delivering Services

Where you become a client, information may be required to provide agreed services.

Communication

To communicate regarding enquiries, projects, services, support or business matters.

Website Improvement

To understand website usage and improve content, usability and performance.

Security

To protect our website, systems, users and business operations.

Legal Compliance

To comply with applicable legal, regulatory or governmental requirements.

Business Administration

To maintain appropriate records and manage our business relationships.

 

8. Consent

Where consent is required for processing personal data, we will seek consent in an appropriate manner.

Under the DPDP Act, consent is required to be free, specific, informed and unambiguous, with clear affirmative action, where consent is the applicable basis for processing. The Act also provides for withdrawal of consent, with the ease of withdrawal comparable to the ease with which consent was given.

You may withdraw consent where processing is based on consent, subject to applicable law and the consequences of withdrawal.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

 

9. Information Provided Through Contact Forms

When you submit a form on our website, we may use the information provided to:

• Respond to your enquiry
• Contact you about your request
• Understand your project requirements
• Prepare a proposal or quotation
• Schedule discussions
• Provide relevant service information
• Maintain appropriate enquiry records

Please avoid submitting passwords, payment-card information, highly confidential information or other sensitive information through general website enquiry forms unless we specifically request it through an appropriate secure process.

 

10. How We Use Your Information

Depending on the circumstances, information may be used to:

• Respond to enquiries
• Contact potential clients
• Prepare project proposals
• Provide requested information
• Deliver contracted services
• Provide technical support
• Manage business relationships
• Improve our website
• Improve our services
• Maintain records
• Prevent fraud or misuse
• Detect security incidents
• Protect our systems
• Comply with legal obligations

We will seek to use personal data for purposes that are relevant to the reason it was collected and applicable legal requirements.

11. Business Communications

If you communicate with NexivaGen Technologies regarding our services, we may contact you using the contact information you provide.

Communications may include:

• Enquiry responses
• Project communications
• Proposal-related communication
• Service information
• Support communication
• Administrative notifications

Where marketing communications require consent under applicable law, we will seek and manage such consent appropriately.

You may request that we stop sending non-essential promotional communications.

 

12. Sharing of Personal Data

We do not intend to sell your personal information as a commercial product.

We may share personal information where reasonably necessary with:

Service Providers

Third parties that help us operate our business or website, such as hosting, infrastructure, communication, analytics, email or technical service providers.

Technology Providers

Third-party platforms or software services required to provide or operate particular functionality.

Professional Advisors

Where reasonably necessary, information may be shared with professional advisors subject to applicable confidentiality and legal requirements.

Legal or Regulatory Authorities

Information may be disclosed where required or permitted by applicable law, legal process or governmental authority.

Business Transactions

Information may be processed or transferred in connection with a merger, restructuring, acquisition, sale, financing or other business transaction, subject to applicable law.

Third parties receiving personal data should only receive information appropriate to the relevant purpose and subject to applicable contractual, legal or security requirements.

 

13. Third-Party Services

Our website or services may use third-party providers.

Depending on the website and project, these may include:

• Website hosting providers
• Cloud infrastructure providers
• Email providers
• Analytics services
• Communication services
• Payment providers
• CRM platforms
• API providers
• Security services
• Software platforms

These third parties may process information according to their own privacy policies and contractual obligations.

We encourage users to review the privacy policies of third-party services where appropriate.

 

14. Data Processors and Service Providers

Where another organization processes personal data on our behalf, we may use appropriate contractual, technical or organizational measures to govern that processing.

The information shared with a service provider should be limited to what is reasonably necessary for the relevant business or technical purpose.

Where applicable, service providers may be required to maintain confidentiality and appropriate security measures.

 

15. Data Security

We take reasonable technical and organizational measures to protect personal data against risks such as:

• Unauthorized access
• Unauthorized disclosure
• Accidental loss
• Destruction
• Alteration
• Misuse
• Unauthorized processing

Security measures may include, depending on the nature of the information and system:

• Access controls
• Authentication
• Permission management
• Secure communication
• Server security
• Application security
• Monitoring
• Backup procedures
• Administrative controls

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

16. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as required or permitted by applicable law.

The retention period may depend on:

• The nature of the information
• The purpose of processing
• Whether an ongoing business relationship exists
• Contractual requirements
• Legal obligations
• Accounting or tax requirements
• Dispute resolution
• Security requirements

When personal data is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements and our operational processes.

 

17. Your Rights

Subject to applicable law and the relevant conditions, individuals may have rights relating to their personal data.

These may include rights to:

• Obtain information about personal data being processed
• Request correction of inaccurate or incomplete information
• Request deletion where applicable
• Withdraw consent where consent is the basis for processing
• Obtain information about certain processing or sharing activities
• Raise a grievance regarding processing of personal data

The DPDP Act provides Data Principals with rights including access to information about their personal data and processing, correction and erasure, grievance redressal and nomination, subject to the Act and applicable conditions.

The exact availability and scope of rights depends on the applicable law and circumstances.

 

18. How to Exercise Your Privacy Rights

To submit a privacy-related request, contact us using:

Email:
info@nexivatechnologies.in

Subject:
Privacy Request – [Your Request]

Please include enough information for us to understand and process your request.

We may need to verify the identity or authority of the person making a request before providing or changing personal information.

We will handle requests in accordance with applicable law.

 

19. Grievance Redressal

If you have a concern regarding our processing of your personal data, you may contact us first so that we can review and address the matter.

Privacy / Grievance Contact

NexivaGen Technologies Pvt. Ltd.
Email: info@nexivatechnologies.in

Subject: Privacy Grievance

We will review and respond to privacy-related grievances in accordance with applicable requirements.

If NexivaGen is required to appoint a designated Data Protection Officer or other specific privacy contact under applicable law, the relevant contact details will be published or otherwise provided as required.

The DPDP Act contains specific obligations for Significant Data Fiduciaries, including appointment of a Data Protection Officer, where the applicable legal criteria are met.

 

20. Children's Privacy

Our website and general business services are intended for businesses and general users and are not specifically directed at children.

We do not knowingly seek to collect personal data from children for purposes that are not permitted under applicable law.

Where applicable law imposes specific requirements concerning children's personal data, we will comply with those requirements.

 

21. Sensitive or Confidential Information

Please do not submit confidential information through publicly accessible website forms unless specifically requested through an appropriate secure process.

Examples include:

• Passwords
• Authentication credentials
• Banking credentials
• Payment-card information
• Security keys
• Private encryption keys
• Confidential business documents
• Other highly sensitive information

NexivaGen Technologies will handle information received through its legitimate business processes according to the applicable agreement, privacy requirements and security procedures.

 

22. International Data Transfers

Depending on the service providers and technology infrastructure used, personal data may potentially be processed or stored in locations outside the place where it was originally collected.

Where applicable, such processing or transfer will be subject to applicable law and appropriate contractual, technical or organizational safeguards.

Where Indian law imposes specific requirements concerning transfers of personal data, those requirements will apply.

 

23. Links to Other Websites

Our website may contain links to third-party websites.

These websites operate independently from NexivaGen Technologies.

We are not responsible for:

• Their privacy practices
• Their security
• Their content
• Their data-processing activities
• Their cookies or tracking technologies

Users should review the privacy policy of any external website they visit.

 

24. Social Media

NexivaGen Technologies may maintain profiles or pages on third-party social media platforms.

Interactions with those platforms may be subject to the privacy policies and terms of the respective platform.

Information voluntarily shared through social media may be visible according to the platform's privacy settings.

We recommend reviewing the privacy settings of the social media platforms you use.

 

25. Analytics

Where analytics technologies are implemented on our website, we may use them to understand website traffic, visitor behavior, technical performance and content effectiveness.

Analytics may help us understand:

• Which pages are visited
• How visitors navigate the website
• Website performance
• General traffic trends
• Technical issues
• Content engagement

We will configure analytics tools according to our business requirements and applicable privacy obligations.

If specific analytics providers are used, their processing may also be governed by their respective privacy policies.

 

26. Marketing & Remarketing

If we use marketing, advertising or remarketing technologies, information may be processed to understand campaign performance or provide relevant communications or advertisements.

Where consent is required for a particular technology or processing activity, we will seek consent as required by applicable law.

Users may also be able to control certain advertising or tracking preferences through the relevant platform or browser settings.

27. Data Accuracy

We rely on the information provided by users and clients.

You should provide accurate and updated information where necessary.

If your personal information changes, you may contact us to request appropriate correction or updating.

 

28. Third-Party Information

If you provide us with personal information belonging to another individual, you should ensure that you are authorized to provide that information and that the relevant person has been informed where required by applicable law.

For example, this may apply when providing:

• Employee information
• Customer information
• Vendor information
• Contact-person information

NexivaGen Technologies may process such information according to the applicable business relationship and legal requirements.

 

29. Privacy in Client Projects

When NexivaGen Technologies develops or operates software, websites, applications, CRM systems, ERP systems or other technology solutions for clients, the client may determine how certain data is collected and used within that system.

In such situations, the applicable client agreement, data-processing arrangement and project documentation may establish additional responsibilities concerning personal data.

NexivaGen Technologies may act as a service provider or processor on behalf of a client depending on the specific arrangement and applicable law.

 

30. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services
• Website functionality
• Technology
• Data-processing practices
• Third-party services
• Applicable laws
• Regulatory requirements

When changes are made, we will update the Last Updated date at the top of this page.

For significant changes, we may provide additional notice where appropriate or required.

 

31. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws of India, including applicable data-protection and information-technology requirements.

India's principal personal-data protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. The Rules were notified by MeitY on November 13, 2025 and provide for staggered commencement of different provisions.

Applicable legal requirements may depend on the nature of the processing, the parties involved, the services provided and the relevant provisions in force at the applicable time.

 

32. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

NexivaGen Technologies Pvt. Ltd.

Website:
https://nexivatechnologies.in

Email:
info@nexivatechnologies.in

WhatsApp:
+91 76088 90332

Location:
Bhubaneswar, Odisha, India

Privacy / Grievance Subject:
Privacy Request – [Your Name]